FAQ

When will it arrive?

Around 1 to 3 business days to prepare and 5 to 8 to ship, so most orders land within 6 to 11 business days. Cut-off is 3:00 PM ET, and tracking follows by email.

Is delivery free?

Yes, every order ships free across the United States, no minimum.

How can I pay?

Apple Pay, Google Pay, Visa, Mastercard, and Shop Pay, all encrypted with SSL.

What about returns?

Unused items in original packaging can come back within 30 days. Email info@siennamalibu.com with your order number; you cover return postage and there are no restocking fees.

When is my refund?

Within 7 business days after we receive and check your return, to your original payment method.

Can I exchange?

Yes, on request, just let us know what you'd like instead.

Need more help?

Email info@siennamalibu.com, reply usually within 12 hours.